Visitation Rules and Regulations


General Visitation

Visitation is a privilege, not a right. All visitation participants are expected to conduct themselves in an appropriate fashion at all times during a visit.

The Summit County Sheriff's Office reserves the right to deny, cancel, reschedule, or terminate a visit prior to or during a visit for any reason, including visitor /inmate misconduct; or, safety, security and orderly running of the facility. The Summit County Sheriff's Office further reserves the right to restrict or deny visitors and inmates future participation in visits.

All persons participating in a visit are expected to comply with staff instructions at all times.

Revealing / inappropriate clothing, obscene acts or gestures, depictions of violence or hate, gang related gestures or materials, depictions of drug use (including alcohol, tobacco or marijuana), disruptive activity, or any illegal acts are not allowed during any visit.

Inmates under administrative or disciplinary sanction will not be allowed visits, unless the on-duty supervisor believes the visit is in the best interest of the inmate’s rehabilitation.

Photographing or recording the visit is not allowed.

Visitors who appear visibly under the influence of intoxicants will be denied.

Only visitors that have been approved by Detention Staff in advance may schedule themselves for visits. Inmates will submit visitor names and dates of birth to Detention Staff for the creation of an “approved visitors” list.

Video Visitation

Video Visitation is allowed 24 hours a day, 7 days a week, subject to change at the discretion of the Division Commander.

All family member/ friend video visits are monitored by Detention Staff and recorded. Use of the video visitation system constitutes consent to this recording and monitoring.

Each video visit is 20 minutes long.

Those scheduling visits must be prepared to provide the following at the time of scheduling
  • Inmate legal name or Detention Facility ID number
  • Visitor government issued picture identification (i.e., driver’s license)
  • Visitor home address
  • Visitor telephone number
  • Visitor email address.
  • Visitor Bar Card (attorney’s only)
Video visits must be scheduled at least six (6) hours prior to the requested visitation time.

Video visitation participants are allowed to sign in one (1) minute before the scheduled visitation time.

Visitors who have scheduled a video visit on-line must include their email address in order to be notified of cancelled, denied or rescheduled visits.

On Site Video Visits

All on-site visits are free of charge. Each inmate is limited to one on-site visit per week.

On-site visitors must arrive early enough to present their photo identification (i.e. driver’s license) to Detention Staff prior to the scheduled visit.

Remote, or “At Home” Visits

Inmates are not limited in the number of remote, or “at home”, video visits received. There is a charge associated with each of these remote visits.

All remote visits must be paid for at the time of scheduling. Scheduled visits are non-refundable.

There are no age restrictions for video visitors. However, all persons participating on the video visit must be declared at the time of scheduling and must be an “approved visitor”.

Contact Visits

Contact visits will be allowed for inmates who have been in custody a minimum of 30 days, with no disciplinary history within that time. Only approved visitors over the age of 18 are allowed, with a maximum of two (2) visitors allowed at a time. Due to the increased burden on staff, Detention Staff will determine the appropriate date and time for any and all contact visits. Only one contact visit is allowed per inmate every 30 days.

All visitors granted contact visits are subject to pat search of their person and a physical examination of their possessions as a condition of entrance into the Summit County Detention Facility.

Professional Visits

Professional visitors should contact the Detention Facility directly as rules and procedures for visits may vary.

Voicemail Service

Securus' Voicemail is a password protected messaging service that allows you to initiate communication and leave a secure voice message for your incarcerated loved one. Voicemail also permits inmates to leave a reply message should you be unavailable during a scheduled call time. Each voicemail is limited to 30 seconds and is recorded just like traditional telephone calls.

Friends and family can leave a voicemail for the inmate on the facility's inmate phone system, which the inmate may retrieve the next time they log in to the system. For more information on how to sign up call 1-800-844-6591 or email

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